Which countries does Haawsoom ship to?
Haawsoom ships to most countries in the world but there are some exceptions due to legal restrictions or shipping carrier limitations. For now, Haawsoom doesn’t ship to Cuba, Iran, Crimea, Syria, and North Korea.

Will I get my order in one shipment?
No, not always. We may split an order into multiple shipments for the following reasons:


Fulfillment location. In our Product Catalog, you’ll see that we fulfill products in multiple locations (e.g., USA, Europe), so if your order consists of products that have different fulfillment locations, we’ll ship the products separately.

Multiple shipment orders will have higher shipping costs than single shipment orders. See the final shipping costs at order checkout or read about shipping calculations.

What is the estimated delivery time and how is it calculated?
Haawsoom’s estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time. Think:

estimated fulfillment + estimated shipping = estimated delivery time

Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity.

The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.

The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:

Issues with design files
Products being out of stock
Shipping-related delays like failed delivery attempts or service disruptions

We work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its estimated delivery time, please allow a few more days. If you still haven’t received your order, get in touch with us at support@Haawsoom.com, we’ll check your order status, and let you know how to proceed.

What should I do if it’s past the estimated delivery time and I still haven’t received my order?
If your order’s estimated delivery time has passed and you still haven’t received it, here’s what you do:

Wait a day or two. Shipments can get delayed for reasons we can’t predict. We understand it’s frustrating to deal with late shipments, but please remember that our estimated delivery time is just an estimate – it’s not a guarantee.
If you still haven’t received your order, get in touch with our customer support team. Let us know about your delayed shipment and we’ll check the latest delivery estimates to your location. Reach us by clicking the yellow speech bubble in the bottom right corner or email us at support@Haawsoom.com.